Privacy Policy
How we collect, use, and protect your personal information
Last Updated: 26 April, 2025
1. Introduction
This Privacy Policy describes how Butterfly SMC ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website, make a purchase, or interact with us in any way.
2. Information We Collect
We collect several types of information from and about users of our website, including:
Personal Information
Name, email address, postal address, phone number, and payment information when you make a purchase.
Usage Information
Information about your interaction with our website, including IP address, browser type, pages visited, and time spent on pages.
Device Information
Information about the device you use to access our website, including hardware model, operating system, and unique device identifiers.
Location Information
General location information based on your IP address.
3. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Communicate with you about your orders, products, and services
Provide customer support
Improve our website and services
Send you marketing communications (with your consent)
Detect and prevent fraud
Comply with legal obligations
4. Sharing Your Information
We may share your personal information with:
Service Providers
Companies that perform services on our behalf, such as payment processing, shipping, and customer service.
Business Partners
Trusted third parties who help us operate our business.
Legal Authorities
When required by law or to protect our rights.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
8. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
48, A-B, 5th Floor, Baitul Khair, Purana Paltan, Dhaka-1000, Bangladesh